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November 21.2025
3 Minutes Read

Is Croydon Council's Bidding System Failing Tenants Like Harlie Swann?

Croydon Council Housing Issues depicted by young mother and toddler at home.

The Struggles of Short-Term Housing: Harlie Swann's Journey

For most young adults, the transition into independent living is a moment of great pride and excitement. For Harlie Swann, however, that excitement morphed into a prolonged struggle, having spent her entire adult life in temporary housing. At 30 years old and a single mother of two, she’s confronting what many believe to be a broken system, one that repeatedly denies her the stability she desperately needs.

The Current Bidding System: A Game of Luck?

Harlie's experience illustrates a broader issue facing many London residents: access to affordable housing. Croydon Council utilizes a bidding system known as Croydon Choice, where eligible residents view available homes and submit bids. The premise seems straightforward, yet Harlie’s story is a stark reminder of the unpredictability involved. “It seems like there is no sense of priority,” she expressed, highlighting how factors like her child's additional needs have failed to enhance their chances of securing a stable home. This randomness undermines what could be a reliable system meant to serve families in dire need.

The Impact on Children: Building a Home

One aspect that stands out from Harlie's narrative is her children’s well-being and the impact of this transient lifestyle on their mental health. Her son Frankie, who receives regular therapy for ADHD, struggles to define a home environment that's stable and comforting. “He gets really upset that we aren't allowed to decorate and make it a permanent home,” Harlie explained. Such insights reveal how frequent moves hinder children's emotional and psychological development, a factor often overlooked in discussions on housing policies.

Growing Up in Insecurity: A Teenage Perspective

Having faced homelessness since the age of 16, Harlie's life story resonates with many in similar situations. Reflecting on her experiences in unsafe temporary accommodations—properties with fire hazards and exposure to raw sewage—she is living proof of the inadequacies within Croydon's housing landscape. “I saw things that no 16-year-old should have seen,” she lamented, highlighting the urgent need for systemic reform.

Empowerment Through Advocacy: Harlie's Petition

Recognizing the inefficiencies within the bidding system, Harlie has launched a petition demanding transparency and equity for social housing applicants. Her voice echoes the sentiments of thousands in Croydon who feel abandoned by a system that doesn’t account for individual circumstances. “In Croydon, we need an organized, transparent, and efficient social housing bidding system,” her petition states, championing for clear criteria to prioritize those in need based on wait times and families' unique situations. The call for change is not only a plea for personal justice, but a rallying cry for systematic transformation.

Local Government's Response: The Crux of the Issue

In response, Croydon Council admitted to challenges faced by residents, noting a persistent shortage of affordable housing. They cited over 3,600 households in temporary accommodation and an ever-growing waiting list of over 8,600 households. However, highlighting the dire state of housing in London, many, like Harlie, urge for a solution that confronts core problems rather than perpetuates the existing cycle of uncertainty.

The Future of Croydon's Housing Crisis: Potential Solutions?

Considering the current landscape, addressing the housing crisis may require not only government intervention but community-driven initiatives as well. Sustainable living practices and tech-savvy solutions could also emerge as focal points in housing developments, potentially easing pressure on temporary accommodations. Advocates for smart and connected homes highlight that innovative technologies might be leveraged to maximize space and resources efficiently, leading to more effective housing solutions.

The resolutions to these pressing issues will likely require collaboration between local authorities and the community, prompting a discussion about priorities and ethical responsibilities toward families in need.

Residents are encouraged to engage in conversation with local leaders to push for the equitable treatment outlined by Harlie. By informing citizens about their experiences, stories like hers serve as a vehicle for change that can influence housing policy and inspire a community’s response.

London News

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